Last update: October 15, 2024
Sites Covered: www.ccmercosur.org; ccmercosur.org; tienda.ccmercosur.org; club.ccmercosur.org and any other subdomain found under ccmercosur.org.
Definitions
a) APPLICABLE WEBSITE: This Privacy Policy shall refer to and apply to the Website referenced above, which is hereinafter referred to as the "Website." Any aforementioned Website may also refer to a corresponding mobile application, if any is currently in use or will be developed in the future.
b) EFFECTIVE DATE: "Effective Date" means the date this Privacy Policy becomes effective.
c) PARTIES: The parties to this privacy policy are the following data controller: CÂMARA DE COMÉRCIO DO MERCOSUL E DAS AMÉRICAS S/S LTDA. ("Data Controller") and you, as a user of this Web Site. The parties are hereinafter referred to individually as a "Party" and collectively as "Parties."
d) DATA CONTROLLER: The Data Controller is the publisher, owner and operator of the Web Site and is the Party responsible for the collection of the information described herein. The Data Controller shall be referred to by either the name of the Data Controller or "Data Controller," as indicated above. If the Data Controller or the Data Controller's ownership is referred to by first person pronouns, it shall be by the use of the following: we, us, our, our, our, our, etc.
e) YOU: If you accept this Privacy Policy and continue to use the Website, you will be referred to herein as you, the user, or if second person pronouns are required and applicable, such pronouns as "you," "your," "yours," etc.
f) PROPERTY: "Goods" means any goods that we offer for sale on the Website.
g) SERVICES: "Services" means any services that we make available for sale on the Website.
h) PERSONAL DATA: "Personal Data" means personal data and information that we collect from you in connection with your use of the Website that is capable of identifying you in any way.
General Information
This privacy policy ("Privacy Policy") describes how we collect and use the Personal Data we receive about you, as well as your rights in relation to that Personal Data, when you visit our Website or purchase our Goods or use our Services.
This Privacy Policy does not cover any information we may receive about you from sources other than your use of our Website. The Website may contain links to other websites or mobile applications, but this Privacy Policy does not and will not apply to any such linked websites or applications.
We are committed to protecting your privacy while using our Web Site.
By continuing to use our Web Site, you acknowledge that you have had the opportunity to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree with it, then you agree to immediately cease your use of our Web Site.
3. Contact
The Party responsible for the processing of your personal data is the following: CÂMARA DE COMÉRCIO DO MERCOSUL E DAS AMÉRICAS S/S LTDA.. The Data Controller can be contacted as follows:
- Avenida Ipiranga, 344 - 11th floor - Centro - São Paulo/SP
- +55 (11) 5524-6370
- info@ccmercosur.org
The Data Controller and the Web Site operator are the same entity.
4. Location
We inform you that data processing activities are carried out in Brazil, outside the European Economic Area. Data may also be transferred to companies within the United States, but this will only be done in a manner that complies with the EU General Data Protection Regulation or GDPR. The location where data processing activities are carried out is as follows:
Avenida Ipiranga, 344 - 11th floor - Centro - São Paulo/SP
5. Modifications and Revisions
We reserve the right to modify, revise or amend this Privacy Policy at any time and in any manner. However, if we do so, we will notify you and obtain your consent to the change in processing. Unless we specifically obtain your consent, any changes to the Privacy Policy will only affect information collected as of the date of the change. It is also your responsibility to periodically check this page for any modifications, revisions or amendments.
6. Personal Data We Receive from YOU
Depending on how you use our Web Site, you will be subject to different types of Personal Data collected and different ways of collection:
a) Registered users: You, as a user of the Web Site, may be asked to register to use the Web Site or to purchase the Goods and/or Services available for sale.
During the process of your registration, we will collect some of the following Personal Data from you through your voluntary disclosure:
Name, e-mail address, billing and shipping address, contact information such as cell phone number or telephone number.
Personal Data may be requested in connection with:
I) Interacting with our representatives in any way
II) Procurement
III) Receive marketing notifications via text message or email
IV) Receive general e-mails from us
V) Commenting on our content or other user-generated content on our Website, such as blogs, articles, photographs or videos, or participating in our forums, bulletin boards, chat rooms or other similar features
By submitting to the registration process, you consent to our collection of your Personal Data, including the Personal Data described in this clause, and to our storing, using or disclosing your Personal Data in accordance with this Privacy Policy.
b) Unregistered users: If you are a passive user of the Website and do not register for any purchase or other service, you may still be subject to certain passive data collection ("Passive Data Collection"). Such Passive Data Collection may include through cookies, as described below, IP address information, location information and certain browser data, such as history and/or session information.
c) All users: The Passive Data Collection that applies to non-registered users will also apply to all other users and/or visitors to our Website.
d) Sales and billing information: To purchase any of the goods or services on the Web Site, you will be asked to provide certain credit information, billing address information and possibly additional specific information so that you can be properly charged for your purchases. This payment and billing information may be stored for the following period: 1 year. If so, it will be used exclusively to assist you with future purchases from us.
e) Related entities: We may share your Personal Data, including Personal Data that personally identifies you, with any of our parent companies, subsidiaries, affiliates or other trusted related entities.
f) E-mail marketing: You may be asked to provide certain Personal Information, such as your name and email address, in order to receive email marketing communications. This information will only be obtained through your voluntary disclosure and you will be asked to affirmatively opt-in to receive email marketing communications.
g) User experience: From time to time, we may request information from you to help us improve our Web Site, and the Goods and Services we sell, such as demographic information or your particular preferences.
h) Interaction with the content: Our Website may allow you to comment on content we provide or content provided by other users, such as blogs, multimedia or forum postings. If so, we may collect some Personal Data from you at that time, such as, but not limited to, username or email address.
i) Combined or aggregated information: We may combine or aggregate some of your Personal Data to better serve you and to better improve and update our Web Site for you and other consumers.
7. Personal Information We Receive Automatically
Cookies: We may collect information from you through automated tracking systems (such as information about your browsing preferences) as well as through information you voluntarily provide to us (such as information you provide during a registration process or at other times while using the Website, as described above).
For example, we use cookies to make your browsing experience easier and more intuitive: cookies are small text strings used to store certain information that may concern the user, their preferences or the device they are using to access the Internet (such as a computer, tablet or cell phone). Cookies are mainly used to adapt the functioning of the site to your expectations, offering a more personalized browsing experience and remembering the choices you made previously.
A cookie consists of a small set of data transferred to your browser from a web server and can only be read by the transferring server. It is not executable code and does not transmit viruses.
Cookies do not record or store any Personal Data. If you wish, you can prevent the use of cookies, but you may not be able to use our Website as we intend. To proceed without changing your cookie-related choices, simply continue to use our Website.
Technical cookies: Technical cookies, which can sometimes also be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to provide services requested by you. The use of technical cookies enables secure and efficient use of the site.
You can manage or request the general disabling or deletion of cookies through your browser. If you do this, however, you are warned that this action may slow down or prevent access to some parts of the site.
Cookies may also be relayed by an analytics or statistics provider to collect aggregate information about the number of users and how they visit the Website. These are also considered technical cookies when they function as described.
Temporary session cookies are automatically deleted at the end of the browsing session; these are mainly used to identify you and ensure that you do not have to log in each time, while permanent cookies remain active longer than a single particular session.
Third-party cookies: We may also use third-party cookies, which are cookies sent by a third party to your computer. Persistent cookies are often third-party cookies. Most third-party cookies consist of tracking cookies used to identify online behavior, understand interests and then customize advertising to users.
Third-party analytical cookies may also be installed. They are sent from the domains of the aforementioned third parties, external to the site. Third-party analytical cookies are used to detect information about user behavior on our Website. This is done anonymously, in order to monitor performance and improve the usability of the site. Third-party profiling cookies are used to create profiles related to users, in order to propose advertising in line with the choices expressed by the users themselves.
Profiling cookies: We may also use profiling cookies, which are cookies that create profiles related to the user and are used to deliver advertising to the user's browser.
When such cookies are used, we will receive your explicit consent.
Support in your browser settings: You can manage cookies through your browser settings on your device. However, deleting cookies from your browser may remove the preferences you have set for this Website.
For more information and support, you can also visit the help page specific to the web browser you are using:
- Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
- Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences
- Safari: http://www.apple.com/legal/privacy/
- Chrome: https://support.google.com/accounts/answer/61416?hl=en
- Opera: http://www.opera.com/help/tutorials/security/cookies/
Registration data: Like all websites and mobile applications, this Website also makes use of log files that store automatic information collected during user visits. The different types of log data could be the following:
- Internet Protocol (IP) address;
- type of browser and device settings used to connect to the Web Site;
- name of the Internet Service Provider (ISP);
- date and time of the visit;
- user's source web page (reference) and output web page;
- possibly the number of clicks.
The above-mentioned information is processed in an automated manner and collected on an exclusively aggregated basis to verify the correct functioning of the site and for security reasons. This information will be processed in accordance with the legitimate interests of the Data Controller.
For security reasons (spam filters, firewalls, virus detection), automatically recorded data may also include Personal Data such as IP address, which could be used, in accordance with applicable laws, to block attempts to harm the Website or harm other users, or in the case of harmful activities or crimes. Such data is never used for user identification or profiling, but only for the protection of the Website and our users. Such information will be treated in accordance with the legitimate interests of the Data Controller.
8. Third parties
We may use third party service providers ("Third Party Service Providers"), from time to time or from time to time, to assist us with our Website and to help us provide service to you.
We may use Third Party Service Providers to assist with the storage of information (such as cloud storage).
We may provide some of your Personal Data to Third Party Service Providers to help us track usage data, such as referring websites, dates and times of page requests, etc. We use this information to understand usage patterns and improve the Website.
We may use Third Party Service Providers to host the Web Site. In this case, the Third Party Service Provider will have access to your Personal Data.
We may use Third Party Service Providers to fulfill orders in connection with the Web Site.
We may allow third parties to advertise on the Website. These third parties may use cookies in connection with their advertisements (see the "Cookies" clause in this Privacy Policy).
Some of our Third Party Service Providers may be located outside of the United States and may not be subject to U.S. privacy laws. The countries or regions in which our Third Party Service Providers may be located include:
- Argentina
- Brazil
- Spain
Your Personal Data will not be sold or otherwise transferred to other third parties without your approval.
Notwithstanding the other provisions of this Privacy Policy, we may provide your Personal Data to a third party or third parties to protect the rights, property or safety of us, our customers or third parties, or as otherwise required by law.
We will not intentionally share your Personal Data with any third party other than in accordance with this Privacy Policy.
If your Personal Information is provided to a third party in a manner different from that explained in this Privacy Policy, you will be notified. You will also have the opportunity to request that we not share that information.
In general, you may request that we not share your Personal Information with third parties. Please contact us by email, if this is the case. Please note that you may lose access to certain services that we rely on third party providers.
9. Social Networking Plugins
This Web Site incorporates plugins and/or buttons for social networks, to allow easy sharing of content on your favorite social networks. These plugins are programmed not to set cookies when the page is accessed, to safeguard the privacy of users. However, cookies may be set if you voluntarily use the plugin. Please note that if you browse while logged in to the social network, then you have already consented to the use of cookies transmitted through this Website at the time you registered with the particular social network.
The collection and use of information collected through the plugin are governed by the respective privacy policies of the social networks, which can be found below:
- Facebook: https://www.facebook.com/help/cookies
- Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies
- Google+: https://about.pinterest.com/it/privacy-policy
- Pinterest: https://about.pinterest.com/it/privacy-policy
- AddThis: http://www.addthis.com/privacy/privacy-policy
- Linkedin: https://www.linkedin.com/legal/cookie-policy
10. How Personal Data is Stored
We use secure physical and digital systems to store your Personal Data where appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure or destruction; however, please note that no system involving the transmission of information over the Internet or electronic storage of data is completely secure. However, we take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data. Personal Data is stored for the duration of your relationship with us. We delete your Personal Data upon request for termination of your account or other general data deletion request.in the event of a breach of your Personal Data, you will be notified within a reasonable time, but in no event later than two weeks, and we will follow all applicable laws with respect to such breach.
11. Purposes of Personal Data Processing
We primarily use your Personal Data to help us provide you with a better experience on our Website and to provide you with services and/or information you may have requested, such as the use of our Website.
Information that does not personally identify you, but that may help us provide a broad overview of our customer base, will be used for market research or marketing efforts. Such information may include, but is not limited to, interest based on your cookies.
Personal Data that may be considered identifiable may be used for the following:
a) Improve your personal user experience
b) Communicate with you about your user account with us
c) Marketing and advertising for you, including e-mails
d) Fulfill your purchases
e) Providing customer service
f) Informing you about updates to the Web Site or related items
12. Disclosure of Personal Data
Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe it is reasonable to do so in certain instances, in our sole and absolute discretion. Such instances may include, but are not limited to:
a) Comply with any local, state or federal law or regulation.
b) Responding to requests, such as discovery, criminal, civil or administrative proceedings, subpoenas, court orders or warrants from law enforcement or other governmental or legal agencies
c) Initiate legal action against a user who has violated the law or violated the terms of use of our Web Site.
d) As necessary for the operation of our Web Site
e) Generally cooperate with any legal investigation of our users.
f) If we suspect any fraudulent activity on our Web Site or if we have noticed any activity that may violate our terms or other applicable rules
13. Public Information
We may allow users to post their own content or information publicly on our Website. Such content or information may include, but is not limited to, photographs, status updates, blogs, articles or other personal snippets. Please note that any information or content you post should be considered completely public and that we do not intend to maintain the privacy of such public information.
14. Opting Out of Receiving Shipments from Us
From time to time, we may send you informational or marketing communications related to our Web Site, such as advertisements or other information. If you wish to opt out of receiving such communications, you may contact us at the following email address: info@ccmercosur.org. You may also click on the opt-out link that will be provided at the bottom of all such communications.
Please note that, even if you opt out of receiving such communications, you may still receive information from us that is specifically about your use of our Web Site or about your account with us.
By providing any Personal Data to us or by using our Website in any way, you have created a business relationship with us. As such, you agree that any e-mail sent by us or third party affiliates, including unsolicited e-mails, will specifically not be considered SPAM, as that term is legally defined.
15. Modification, Deletion and Access to Your Information
If you wish to modify or delete any information we may have about you, or if you simply wish to access any information we have about you, you can do so from your account settings page.
16. Limitation of Liability
The Company is not liable for any damages that may occur to you as a result of your use of the Website or the Services, to the fullest extent permitted by law. This includes any direct, indirect, consequential, incidental, special or punitive damages, including, without limitation, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from:
(a) the use or inability to use the Web Site;
(b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained, messages received or transactions entered into through or from the Web Site;
(c) unauthorized access to or alteration of your transmissions or data; or
(d) any other matter related to the Web Site.
17. Your Rights
You have many rights in relation to your Personal Data. Specifically, your rights are as follows:
- the right to be informed about the processing of your Personal Data
- the right to have access to your Personal Data
- the right to update and/or correct your Personal Data
- the right to the portability of your Personal Data
- the right to object to or restrict the processing of your Personal Data
- the right to request that we cease processing and delete your Personal Data
- the right to block any processing of Personal Data that violates any applicable law
- the right to file a complaint with the Federal Trade Commission (FTC) in the U.S. or with the applicable data protection authority in another jurisdiction
These rights may be exercised by contacting us at the relevant contact information listed in this Privacy Policy.
18. Contact Information
If you have any questions about this Privacy Policy or how we collect information from you, or if you wish to file a complaint about anything related to this Privacy Policy, you may contact us at the following e-mail address: info@ccmercosur.org